Is my product supported in Armoury Crate & Aura Creator? Remember to upload this log file to the Google Form (change file extension to. Save the log file to a location of your choice. Replicate the issue you are having (reboot if necessary - the log tool will keep running) Save the link to the form in case you need to revise or upload additional files (do not submit multiple form for the same issue).įirst, check the Record log box to start recording (Setting/About/App diagnostics) Complete the online Google form: Click HERE to submit a formĩ. Prepare some screenshots and photos if applicable.Ĩ. Record and generate a log (change the extension from. Post a brief description of your issue in this thread (less than 50 words)ħ. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)Ħ. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock was stable previously)ĥ. DO NOT report issues if facing improper uninstallation or registry issues - please resolve firstĤ. Try to reboot the system after updates are installed, and check again.ģ. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)Ģ. Must post a brief description in this thread (do this before filling in a form) to receive status updates.ġ. Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at 30 seconds)įorms MUST be completed and submitted in order to be processed.įorms from non-forum members will NOT be processed Uninstall legacy Aura Sync software if already installed.Īlways uninstall Armoury Crate using our uninstall tool (DO NOT remove or delete manually) - now included in the standard installer (right-click on icon in Windows Start Menu)ĭO NOT delete files manually after uninstalling Armoury Crate This is the official thread to report issues. (For desktop products, please refer to ASUS Motherboard EZ Flash 3 Introduction.A new Armoury Crate major release is now available. Learn more about How to search for and download BIOS and drivers. Go to the ASUS support website to compare version numbers and download the latest version of BIOS or drivers.Right-click on the component you want to check the version number for ③, and then click ④.Ĭlick ⑤ to view the current driver version ⑥. (The left image is from the Windows 11 search screen the right is from the Windows 10 search screen.) Type and search in the Windows search bar ①, then click ②. Check the current version number of drivers:.Check the current version number of BIOS: Learn more about How to check the BIOS version.First, confirm the current version of BIOS or drivers used in your device.Method 2: Find the Latest BIOS or Driver Versions on the ASUS Website (For desktop products, please refer to ASUS Motherboard EZ Flash 3 Introduction.) How to use EZ Flash to update the BIOS version How to update the BIOS version in the Windows system After the download is complete, please refer to the following articles to learn how to install BIOS and drivers.Please proceed to Method 2: Find the Latest BIOS or Driver Versions on the ASUS website. Note: If you've performed a self-reinstallation of the operating system, causing some drivers to be missing in the Device Manager, MyASUS won't be able to compare versions and won't show available version updates. If there's a newer version of BIOS or drivers suitable for your device, a small red dot will appear in front of this item as a prompt ⑦. Learn more about Why my MyASUS has only partial functionality. Note: If your MyASUS application doesn't show the Live Update page in Customer Support, it means your device doesn't support this function. Learn more about MyASUS - Customer Support introduction. Note: If you can't find MyASUS, it means your computer might not have it installed. Type and search in the Windows search bar ①, then click ②.Method 1: Use MyASUS to Automatically Check for the Latest BIOS or Driver Versions If you're unsure how to check for updated BIOS or driver versions for your device, please refer to the instructions in this article. Software updates typically contribute to system stability and optimization, so it's recommended to regularly confirm that your device is using the latest versions.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |